Privacy Policy

We, respect your privacy and recognize the importance of protecting your personal information. This is why we will do everything to protect and handle your private information with upmost care and keep it confidential. In order to fulfil our commitment to you, we will observe and take the measures set out below.

We will…

– Inform you of personal information that will be collected and/or stored.

– Seek your consent to use, collect, store and/or disclose your personal information.

– Only collect information that we believe is necessary to carry on with our purposes of use.

– Only use and/or disclose your personal information for the purposes it is collected, except with your consent or as required or permitted by law, and will store your information as necessary to fulfil those purposes.

– Ensure that your information is accurate and up-to-date in accordance to your latest records.

– Protect your information with appropriate and necessary safeguards as one would protect their own.

To keep pace with the GDPR laws, we have updated our privacy policy effective May 25, 2018. The new policy includes legal updates, is easier to read and explains how we work and provide services and offerings in sharing data to improve your experience.

Here are some of the changes we are making to the privacy policy:

  • More user-friendly language. We have reformatted our policy with clearer language, headings and better formatting that allows you to find important information more easily.
  • More details on how we share information. We are always working to improve our service, and the updates to our policy describe ways we have made our service more personalized, smarter, and more integrated with other products that you may use.
  • More control over your information. We are making it easier for you to control the information you provide us. Our policy explains how you can make choices about your information and the measures we have put in place to keep your information secure.

We look forward to your continued use of our Website. If you have any questions about our Privacy Policy and these new updated terms, please contact us.

Please feel free to read our Privacy Policy below.

  1. Objectives of this Privacy Policy

a. This Privacy Policy outlines how we will treat, handle and protect your personal information.

b. This Privacy Policy applies to the personal information you have provided, shared or made available to us, by you registering to our newsletter or mailing list when you visit our Website:

2. Information Collected by Us

While using our Website, we may ask you to provide us with certain personal information that can be used to identify you (“Personal Data”). Our Website is designed to avoid collecting information such as your name, address or other similar contact data unless you provide such data to us by providing your email via our contact form, by subscribing to our mailing list or creating an account with us. 

  1. We outline below, the types of information that we use and collect:

(i) We collect personal information that you provide us when you enter your email to join our mailing list, by subscribing to our newsletter or creating an account with us for the purposes of using Website or subscribing to our newsletter. 

(ii) We randomly collect device information and log data as you use or enter our Website. For example, we may store your electronic identification, IP address and browser information. This information is stored to detect unauthorised logins to our Website.

(iii) We collect any information that is submitted through our Contact page on our Website.

(iv) We collect personal information that you provide us such as your responses to questionnaires or surveys that you participate to complete.

(v) If you provide personal information for a particular reason, we collect and use that information for the reason it was provided. If you provide personal information in order to obtain access or use Website, we will use your personal information to provide you access.

By providing personal information, you are consenting to our use of it in accordance with this Privacy Policy. If you provide personal information to us you acknowledge and agree that such data may be viewed by our employees, owners and authorised third parties.

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information (“Submissions”) that is provided by you to us are non-confidential and we will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

By creating an account or signing up to our mailing list located on our Website, you understand and permit us to email you news, updates, promotions and other material related to our brand that we believes will be of interest to you. You understand that at anytime you can unsubscribe from receiving further emails by clicking the unsubscribe option at the bottom of the email. If at any time, you wish not to receive any future marketing communications or you wish to have your name removed from our mailing list, please message us through the Contact page.

Note: The personal information that you submit may not always be deleted. For this reason, please be aware of the information you provide. We will always do our best to destroy information where necessary to the great extent possible to protect you.

3. How We Use Your Information

We have set out below a description of the ways in which we plan to use your information, how you may at any time opt-out, where applicable:

  • To provide and maintain our Website and to perform essential operation to continue serving you.
  • To administer and protect our Website (including troubleshooting, information analysis, testing, support, fraud, reporting and hosting of data).
  • To notify you about changes to our Website, to allow you to participate in new features of our Website when you choose to do so and to understand how you use our Website so that we can continuously improve our offerings.
  • To advertise our Website and products.
  • To serve personalized advertisements on our Website using third-party advertising networks. For European Economic Area, our third-party advertising networks, rely on your consent to process Personal Data in order to provide personalized advertising to you, therefore you will be asked whether you consent to the tracking that enables personalized advertisement experience. To opt-out of receiving personalized advertisements, see below section 4.1 for ‘Opt-out of Targeted Advertising’.

We collect data for the legitimate interests to keep you updated about our Website and our news in accordance with your preference, and to continue to improve the services we offer.

4. Your Rights and Options

We provide you various ways to manage and obtain the data we store about you. Below we set out these options:

  • You have the right to request access to your personal data. This can be done by contacting us. Following your request, we will provide you a copy of your personal data in an electronic format upon authenticating your identity and information.
  • You also have other rights such as to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You also have the right to withdraw consent where you have previously given your consent to the processing of your personal data. This will not affect any data processed before such a withdrawal.

4.1. Opt-out of Targeted Advertising

To show you personalized advertisements on our Website, we use specific advertising networks and their partners to deliver advertisements that are tailored to you based on your interests. To do so they use personal and non-personal information such as advertising identifiers and/or other tracking technologies to enable and optimize this advertising procedure.

When you choose to opt-out, advertising networks will consider this choice as a withdrawal of consent to personalized advertisement experience and they will show only non-personalized advertisements and not targeted advertisements based on your interests.

4.2. Exercise Your Rights

Any requests to exercise your rights should be made by contacting us using our Website. These requests will be addressed by us as soon as possible as we prioritise such requests over other general requests. You may also contact your local data protection authority within the European Economic Area for unresolved complaints.

5. Disclosure & Sharing of Your Information

  • We use third parties to help us operate and improve our Website. These third parties assist us with various tasks, including hosting and maintenance, on-going development, analytics, customer care, marketing, advertising. We may also share information with advertising partners who distribute advertising in our Website.
  • We may also share information if we also under a legal duty to disclose or share your personal data in order to comply with any legal obligation, or to protect the rights, property, or safety of our business, our customers or others.
  • We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and your legal rights, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
  • We may ask for your consent to share your information with third parties. In any such case, we will make it clear why we want to share the information.
  • Sharing of information sometimes involves cross-border data transfers, including transfers outside of the EEA in accordance with the law. We only transfer Personal Data to entities in third countries that have provided appropriate safeguards to ensure that their level of data protection is in agreement with this privacy policy and applicable law, for example in accordance with the rules and procedures known as the EU-US Privacy Shield, or under contractual provisions which have been deemed by the European Commission to provide sufficient safeguards for personal data.

6. Age Restrictions

We appreciate the need to provide extra privacy protections for children who interact with our Website. Our Website is intended for use only by those aged 16 and over. You must also be old enough to consent to the processing of your personal data in your country (in some countries we may allow your parent or guardian to do so on your behalf). We do not knowingly collect personal information from children under 16 years of age.

If you would like us to delete your personal data, for any reason, please contact us. We will take reasonable measures to promptly delete such personal data from our records and inform you when your data is destroyed.

7. Other Important Privacy Related Questions

7.1. Will we provide your personal information to third parties or anyone else?

The simple answer is no. We will never supply or provide any information that you give to us to a third party without first obtaining your consent unless you have already consented to do so. We may disclose your personal information if required to do so by law or in good faith where we believe that such action is necessary to comply with a legal obligation, to protect and defend our rights or property, to act in certain circumstances to protect your safety, or to protect us against legal liability. Nonetheless, we will take every endeavour to ensure your privacy is protected to the maximum extent possible.

7.2. Will we notify you of any changes to this Privacy Policy?

We may modify our Privacy Policy for various reasons such as to improve our Website, to reflect our services offered on our Website and/or to comply with relevant laws. We encourage you to stay up-to-date and review these changes. If you wish to discontinue using our Website, please contact us. 

We may email you from time to time to notify you of any updates and promotional opportunities that may benefit you.

8. Third-Party Links

Our Privacy Policy may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We are not responsible for the privacy practices of these third parties, and we recommend that you view the privacy policies of each website that you visit.

9. Changes To Our Privacy Policy

We may update our Privacy Policy from time to time. When we update the Privacy Policy, we will revise the “Effective date” date above and post the new Privacy Policy.

We reserve the right, at its sole discretion, to change, modify, edit, add or remove parts of the outlined Privacy Policy, at any time without prior notice. Please note, it is your responsibility to stay up-to-date with our Privacy Policy and review these terms to see if there are any changes. However, we may notify you of any major changes to this policy.

Continuing to use our services including our Website after a notice of changes has been communicated to you or published on our Website constitutes your acceptance of changes and consent to the modified Privacy Policy. Further, by using or accessing our Website in any manner, you acknowledge and accept the practices and policies outlined in this Privacy Policy, and you hereby consent to allow us to collect, use and share your information as outlined above.

By using and continuing to use our Website, you accept these terms and accept any changes to these terms and agree that all statements are correct and true. Your continued use of our Website shall indicate your agreement with the revised terms of this Privacy Policy.

10. Contact Us

If you have any further questions, comments, concerns or feedback relating to this Privacy Policy, please do not hesitate to contact us. We will respond to your inquiry as soon as possible.